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Write-off decision email template

An item declared beyond economic repair with the option to keep it.

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Illustrative example. Replace the fictional sender, dates, amounts, locations, and account details before use.

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Write-off decisionIllustrative preview
Write-off decision email template preview

Auto follows your screen width. Scroll inside the frame to inspect the complete email.

A reviewed browser rendition of the write-off decision structure. It is not a send receipt or an inbox-placement claim.

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This page is a read-only reference. The five hands-on studios let you edit a local preview, compare desktop and mobile, and review every change before continuing.

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Message anatomy

A useful starting point, with the important parts named.

You can take the full settlement and we take the item, or take a reduced settlement and keep it. Both are legitimate and neither is discouraged.

What you can change

  • Brand name
  • Subject line
  • Preheader
  • Eyebrow
  • Headline
  • Supporting copy
  • Primary action label
  • Primary action URL

What to keep clear

  1. State or event context
  2. Plain-language explanation
  3. Three labelled facts
  4. Primary and secondary action
  5. Support or privacy footer

Complete starting copy

Read it as text, not only as a picture.

Sample details are fictional. Replace them with reviewed customer and event data before use.
From
Tilshead Salvage
Subject
Beyond economic repair, and you can keep it
Preheader
Settlement is £1,840, or £1,520 if you keep the item.

Write-off

Repairing it costs more than replacing it, and the choice is yours

You can take the full settlement and we take the item, or take a reduced settlement and keep it. Both are legitimate and neither is discouraged.

Full settlement

£1,840

Keep the item

£1,520

Repair estimate

£2,210

Choose an optionSee the repair estimate
If you keep it, we record that it was written off. That record follows the item and must be disclosed if you sell it.

Moosewave MCP

Give an agent the structure, the job, and a stopping point.

A compatible MCP app can inspect this reference and create a separate workspace draft when it has permission. The brief cannot send.

The brief asks for a new draft and stops before send.

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Connected work

Take the design beyond the canvas.

Transactional email APIConnect the message to a real product event and keep its outcome visible.IntegrationsCarry the right customer and event context into the draft.SecurityKeep account, access, and recovery boundaries explicit.MCP for agentsAdapt presentation without quietly changing the event being explained.

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