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Email marketing, product email & SMS · Meet Moosewave

Great email.
Beyond the send.

Campaigns, product email, and SMS in one place.

Share your news. Welcome new people. Keep customers updated. Build the message and automatic follow-ups yourself, or ask an AI assistant for a hand.

Explore with sample data. No signup. Nothing gets sent.

New to this? Find your starting point
A LITTLE INK. A LOT OF POSSIBILITY.
Good ideas deserve
a good email.
Your voice. Your people.Make something worth opening. ↗

See it in a real-life momentWhat are you sending?

Moosewave/The weekender launchInteractive example

Campaign 01 / 04

People who want to hear from you

Choose customers who asked for new arrivals. Leave out anyone who has already bought the bag.

AS
Avery Singh

Avery follows your new arrivals.

  • Subscribed to email
  • Interested in new arrivals
  • Has not bought the Weekender
Email preview
SubjectA little room for adventure
NORTHLINEGO A LITTLE FURTHER.
A burgundy canvas weekender bag in warm afternoon light

Less packing. More going.

Meet the Weekender. Made for the plans you make on Friday and the ones you don’t.

Meet your weekender
Made for the journey. Sent with care.

Northline is a fictional shop. Explore the steps above; no live messages or customer data are used.

Launch a collection: step 1 of 4, Audience.

Have a launch in mind?Try your own brief

From your idea to a guided preview

Prepare Friday’s launch

Describe your audience and message. The guided demo carries your brief into a sample campaign so you can explore the next steps.

Enter to preview · Shift + Enter for a new line

Opens the guided product tour with example data. No live actions run.

A good email is a beginning. What the customer does next should shape what you do next.

Explore the ecosystem

Start with something familiar

Your work. Your people.

You don’t need to speak marketing.
Start with what you want to do.

What are you building?

Make the next visit feel personal.

Share a new collection, welcome a first-time buyer, or follow up on an order. Keep the message connected to what that person actually did.

Explore shop and order messages

One everyday example

  1. Someone signs up
  2. Welcome them to your shop
  3. Let their next purchase shape the follow-up

A launch announcement is a campaign: one message for a chosen group of people.

Give people a reason to come back.

Publish your next idea, welcome a new member, or invite people to a gathering. Keep their interests and preferences beside the conversation.

Try a newsletter starting point

One everyday example

  1. A reader joins your list
  2. Send a warm introduction
  3. Share the next issue with interested readers

An audience is simply the people who have chosen to hear from you. You can organise them by what interests them.

Be helpful before they have to ask.

Invite people to a class, explain what to bring, and share something useful afterwards. Connected forms or booking events can provide the starting signal.

Explore automatic follow-ups

One everyday example

  1. Someone books a place
  2. Share the details they need
  3. Follow up with notes or a recording

An automation is a follow-up you set up once, with rules for when it should happen—and when it should stop.

Make the little updates count.

Send a sign-in link, confirm an action, or help someone get started. Connect these messages to your app while keeping marketing preferences separate.

Explore product email

One everyday example

  1. Someone takes an action
  2. Your app passes the details
  3. Send the relevant confirmation or update

Product email means useful messages triggered by an action, like a receipt or password reset. Developers also call it transactional email.

Good marketing remembers the person

Life moves on.
Your messages should, too.

A purchase. A question. A change of mind. The next message should reflect what just happened, across campaigns, product email, and your team.

Avery SinghShopping for a Weekender · fictional customer

Change the customer’s next move

Choose a customer event
What Moosewave does next

Keep the reminder, if Avery is still eligible when it is due.

Email permission, recent purchases, and send limits are checked before the next message.

What Moosewave does next

Stop the cart reminder. Prepare the order confirmation.

The same customer record informs both marketing and product email. An order is a reason to change the next message.

What Moosewave does next

With a support-aware rule, pause the promotion and bring the question to the team.

This example uses a configured journey rule. A reply provides context for a decision; it does not silently create a new permission.

What Moosewave does next

Stop this promotion and keep the preference on the customer record.

Marketing and essential order messages have different purposes. Keep the permission and the reason for each message explicit.

One customer record. A different next step.
No purchase yetAvery is considering the Weekender
NORTHLINEIllustrative response

A useful reminder

Still thinking it over?

Your Weekender is right where you left it. Here’s a closer look at what fits inside.

Return to your bag
Reminder stays in the plan
Order completedAvery bought the Weekender
NORTHLINEIllustrative response

The conversation moves on

It’s coming with you.

Thanks for your order, Avery. Your Weekender is being prepared. We’ll share the tracking details when it leaves us.

View your order
Cart reminder stopped
A support conversation opens“Will it fit in an overhead locker?”
NORTHLINEIllustrative response

A person comes first

Let’s get that answered.

Avery has a question about the bag. The team can see the cart and the conversation together before deciding what to say next.

Team review needed
Promotion paused for review
Email marketing permission withdrawnAvery chooses fewer messages
NORTHLINEIllustrative response

Respect the decision

Sometimes, the right email is no email.

Avery is removed from this marketing journey. Another import or an AI request should not quietly put them back into the promotion.

No marketing message
Marketing message stopped

Interactive explanation using sample data and example rules. Nothing is sent or changed in a live account.

Your way of working belongs here

Stay hands-on.
Ask for a hand.

Build the email yourself, or tell an AI assistant what you have in mind. Both work with the same customer information, templates, and checks.

See how AI assistants connect
You set the direction.Moosewave Agent
Enter to preview · Shift + Enter for a new line

Opens the guided product tour with example data. No live actions run.

  1. 01Give it a goal

    The audience, the occasion, and what you want to say.

  2. 02Get a draft to review

    Your message, customer selection, and send checks together.

  3. 03Keep the decisions

    Set which actions need your approval. See what changed.

The prompt opens a guided preview with sample data, not a live AI session.

Take a closer look

The whole job. One workspace.

The draft is only the beginning. Find the right people, build the follow-up, check delivery, and understand the result. Choose an area to see how it works.

MoosewaveAgentic work Example workspace
01 / Product area

Agentic work

Give Moosewave a goal and it will gather the relevant facts, propose the work, and pause wherever your policy requires approval.

Enter to preview · Shift + Enter for a new line

Opens the guided product tour with example data. No live actions run.

AskAnswers with sourcesWriteCampaign draftSubject linesThree optionsCheckReady for reviewAssistantIn progressRoutinesEvery Monday

Brand voice · saved requests · source records · approval rules

63Named capabilities

Looking for something specific? Open a product area for the full feature list and a closer look at each tool.

01Agentic work6 capabilities

Give Moosewave a goal and it will gather the relevant facts, propose the work, and pause wherever your policy requires approval.

  • Moosewave AI

    Compose campaigns in an ongoing conversation using Subject Lab, voice input, and saved prompts. Review the result, then move it directly into Moosewave.

  • Agents

    Give an agent a goal and it will cite sources, show its plan, and take only allowed actions. Every important step is recorded.

  • Routines

    Schedule recurring analysis, preparation, and monitoring, or start the same work when an event happens. Moosewave continues without another prompt.

  • Approvals

    Route work through policy-based review, show the exact changes, and record rejection reasons. Reviewers can delegate or decide from desktop or mobile.

  • MCP

    Connect Claude, Cursor, Zed, Continue, and other compatible clients only to allowed Moosewave tools. Every call remains traceable.

  • AI Changelog

    Check brand voice, model changes, and quality before a new model becomes the default. Each run shows what changed and how the output was affected.

02Campaign studio7 capabilities

Move from an idea to a reviewed, scheduled campaign while keeping every decision attached to the work.

  • Campaigns

    Build and preview campaigns in a visual or code editor, schedule variants, and run A/B tests. Folders and a calendar keep work organised.

  • Sequences

    Build multi-step journeys with branches, variants, and triggers. Simulate and validate how people move through them, then diagnose or roll back stuck runs.

  • Automations

    Start cross-channel work from events or warehouse data, with delays and re-entry rules. Health checks, alerts, retries, and failed-job recovery keep it running.

  • Forms

    Capture interest across websites, landing pages, and social channels. Audience targeting, spam controls, experiments, and growth reporting show what works.

  • Templates

    Share team, personal, generated, and saved blocks with replaceable values and editable regions. Previews, performance, and version history keep reuse informed.

  • Assets

    Find images, videos, and documents in one library. Resume uploads, catch duplicates, inspect usage, and replace files safely.

  • Collections

    Manage versioned reference data with defined fields and CSV or JSON import. Validate every row and see where the data is used.

03Audience & identity7 capabilities

Maintain one up-to-date customer record and see the source of every fact, permission, and linked identity.

  • Subscribers

    See each customer's profile, timeline, linked identities, and preferences. Import or export records, merge duplicates, and update people in bulk.

  • Tags

    Organise colour-coded tags into groups, find unused tags, and merge them safely. Every subscriber's tag history stays visible.

  • Lists

    Create lists for public, private, or temporary audiences and connect them to forms, automations, or webhooks. Membership and health stay visible.

  • Segments

    Build segments visually or in plain language and preview live counts and sample people. Compare audiences, set holdouts, and find similar customers.

  • Audience syncs

    Move warehouse data into business tools and advertising destinations. Test field mappings first, inspect each run, and retry individual rows.

  • Email do-not-contact list

    Find people excluded after an unsubscribe, complaint, permanent bounce, import, or provider update. Every entry shows why and where it came from.

  • Permission records

    Keep a protected record of each person's choice, the wording they saw, where it happened, and which channel it covers. The full preference history remains exportable.

04Channels & conversations7 capabilities

Coordinate email, SMS, push, inbound messages, and public publishing while applying the right permission rules to each channel.

  • SMS inbox & broadcasts

    Handle two-way SMS and broadcasts with assignment, notes, tags, and quick replies. Customer context and delivery status stay visible.

  • Helpdesk

    Manage support in one inbox with customer context, ownership, status, and reusable actions. AI-assisted drafts stay within response and service-level rules.

  • SMS do-not-contact list

    Manage blocked recipients and registered senders, apply local quiet hours, and process STOP or other keywords. Reply rules and tap-to-text stay consistent.

  • Push do-not-contact list

    Manage device tokens by platform and act on provider responses. Each record shows why a device was excluded and how delivery is performing.

  • Inbound routes

    Verify incoming provider messages, match them in a set order, and run the chosen actions. Sample events and history make problems easier to diagnose.

  • Send-time optimization

    Compare timing strategies using audience heatmaps and individual subscriber data. Preview the timezone spread before turning one on, and restore the earlier setting if needed.

  • Archive & publishing

    Preview and publish public issue pages, comments, pinned editions, and podcast access. Clipping checks and verification history protect the final result.

05Commerce & growth7 capabilities

Use current order and customer data to grow revenue, and stop offers when they are no longer relevant.

  • Commerce

    Connect stores and sync catalogues, orders, customers, and products. Recovery links and lifecycle checks keep offers timely, while attribution ties them to revenue.

  • Discounts

    Choose who can use an offer, how it is redeemed, and how many are available. History and exports show how offers were allocated across channels.

  • Gift subscriptions

    Track gift subscriptions from purchase and claim through fulfilment or cancellation. Subscriber links, notifications, attribution, and reporting keep each gift accountable.

  • Reviews

    Moderate, approve, reject, reply to, and feature customer reviews with recorded reasons. Preview widgets and verify their installation before publishing.

  • Retention offers

    Design win-back audiences, offers, and channels, then preview and approve the plan. Comparison groups and acceptance reports show whether it worked; the earlier plan can be restored.

  • Referrals

    Run milestone-based referral programmes with reward previews and embeds. Source tracking, leaderboards, payout checks, exports, and matched totals keep rewards accurate.

  • Affiliates

    Onboard partners and keep a history of commission rules. Track conversions and fraud warnings, then match every payout to its source in the ledger.

06Delivery operations6 capabilities

Manage delivery from domain setup and provider handoff to mailbox results, with a clear owner, supporting records, and fix for each incident.

  • Deliverability hub

    Prioritise delivery problems and assign owners using sender authentication, provider responses, and test-mailbox results. Playbooks, warm-up, and retests guide each fix.

  • Custom domains

    Set up custom domains with registrar-specific SPF, DKIM, DMARC, and BIMI guidance. Verification and reputation history make replacement safer.

  • DMARC reports

    Break DMARC reports down by source, flag unusual results, and show policy guidance. Previews and original records support safer DNS changes.

  • Campaign Assurance

    Check message rules, meaning, and reader comprehension before sending, then observe inbox results. Approval stays tied to the exact version reviewed.

  • Sending settings

    Set rates, caps, quiet hours, timezones, recipient behaviour, and IP or domain rules. Preview the effective settings and roll back changes.

  • Transactional email API

    Send transactional messages such as password resets, receipts, and alerts, individually or in batches from templates. Duplicate protection and webhooks keep scheduling and status clear.

07Measurement & decisions6 capabilities

Start with a headline number, then open the customer, event, campaign, and metric definition behind it while keeping the source visible.

  • Dashboard

    Give each role a custom view of goals, forecasts, benchmarks, recent campaigns, inbox health, and customer value. Anomalies highlight where attention is needed.

  • Analytics

    Compare growth, engagement, revenue, delivery, retention, and predicted outcomes across funnels and customer groups. Open the records and metric definitions behind every result.

  • Natural-language analysis

    Ask a business question in plain language, then inspect and refine Moosewave's query and sources. Save the result as a controlled view or report.

  • Reports

    Build reports with custom measures and breakdowns, then schedule, annotate, export, or share them. Every chart includes an accessible data table.

  • Product events

    Watch events arrive live, inspect conversions and tracking keys, and test with sample data. Replay events or export only the selected records.

  • Experiments

    Compare A/B and multivariable tests with holdouts and control groups. Record hypotheses, measurement windows, decisions, and reusable lessons.

08Data & developer platform7 capabilities

Connect the systems around Moosewave with clear access limits, field mappings, environments, health checks, and a recoverable record of every run.

  • Integrations

    Connect commerce, customer, advertising, analytics, and data tools from one catalogue. Setup guidance, health checks, and reusable recipes support each connection.

  • Migrations

    Discover and connect source data, map fields and consent, and test before moving anything. Track the final switch, verification, rollback, and handoff.

  • Data platform

    Connect warehouse data to business tools and customer records. Source tracing and field comparisons make test runs, replays, and alerts easier to trust.

  • Webhooks

    Send and receive webhooks with versioned event formats and signing secrets. Monitor delivery, retry failures, inspect undelivered events, rotate secrets, and replay safely.

  • API Playground

    Explore OpenAPI endpoints with typed values, code examples, and environment controls. Make real requests, then redact or replay their history.

  • Webhook simulator

    Edit sample payloads and verify their field structure and signed origin. Check target health, inspect responses and request IDs, then retry safely.

  • MCP tool catalog

    Give compatible AI clients access only to allowed Moosewave tools, from campaigns and audiences to delivery and administration. Every tool stays within its assigned limits.

09Security & workspace controls10 capabilities

Build permissions, privacy records, workspace separation, and recovery into everyday work instead of treating compliance as a separate exercise.

  • Audit log

    Search live and past events in plain language and save useful views. Personal-information reveals require a reason, while replay, legal holds, exports, and investigations stay supported.

  • Privacy incidents

    Track privacy-incident deadlines, owners, tasks, and supporting records. Regional review and legal sign-off produce notification packets and a protected history.

  • Compliance

    See status, missing controls, record owners, and formal confirmations for each compliance framework. Integrity checks and clear coverage prevent ambiguous claims.

  • Privacy portal

    Manage regional consent rules, proof, double opt-in, and the preference centre. Versioned previews and impact review make publishing changes safer.

  • SCIM & access

    Control access with single sign-on, passkeys, trusted devices, and SCIM role syncing. Monitor sync and sessions, with extra checks for sensitive actions.

  • Audit exports

    Send activity records to external destinations using signing and verification keys. Monitor delivery, inspect failures, replay events, test alerts, and link incidents.

  • Audit alerts

    Version alert rules, preview their queries, and test each channel. Last-fire details, incident links, and change history explain what happened.

  • Agency

    Manage client sub-accounts with fast workspace switching, delegated permissions, and client branding. Review invoices, combine billing, and transfer workspaces safely.

  • Settings

    Manage access and data settings, including AI privacy, retention, appearance, and notifications. Usage, exports, and account controls stay visible.

  • Security

    Keep each customer workspace separate, encrypt data, and protect secrets with permission checks and an audit trail. Clear data boundaries support responsible disclosure.

The template library · 1405 examples

Skip the blank canvas.
Keep your personality.

Browse 1405 marketing and transactional email examples, each built for a specific job. See what a shop, a maker, or a teacher might send. Explore a complete design, or make one of 5 editable starting points your own.

Fictional brands. Real library designs. These three open as design previews.

Ready to put your words in?

Try a design you can edit in your browser.

These 3 starting points open in the browser editor. Change the words and colours, then preview your email.

  1. 03 / PromotionSingle email
    Promotional email template

    Honest-Math Discount

    Explain an offer without manufactured urgency

    Open & customize

1400 design previews · 5 editable studios

There’s a starting point for your next send.

Browse all 1405 templates

Connect the tools you already use

Your customers don’t live in one tab.

A purchase in your shop. A reply to support. A change of plan. Bring those details into the same customer record so the next message reflects what has actually happened.

Illustrative customer record · sample data Example connection map
S

ShopifyOrders & carts

H

HubSpotContacts & sales

Z

ZendeskReplies & cases

St

StripePayments & plans

SF

SalesforceAccounts & stages

W

WarehouseActivity & profiles

AS

Avery SinghOne customer · six source records

Current
Identity
Email · phone · customer ID
Permission
Email confirmed · SMS opted out
Commerce
3 orders · customer since Mar 2024
Support
1 open case · delivery request
Lifecycle
Recent customer · active
Last change
Shopify order paid · 2m ago
01

AgentThe information it can use

02

AudienceWho can receive it now

03

JourneyWhen to start and stop

04

AnalyticsWhat led to the result

Do not stop at “sent”

See what happened after the provider accepted the email.

  1. 01AcceptedThe receiving server took responsibility.
  2. 02ObservedControlled mailboxes record where the message appeared.
  3. 03Acted onThe result leads to a review, fix, or next test.
Explore deliverability

A few good questions

Before you take a look.

01Who is Moosewave built for?

Moosewave brings marketers, ecommerce teams, and developers into the same customer workflow. Marketers create campaigns and journeys; commerce teams work with carts, orders, and customer conversations; developers connect product email, events, APIs, and webhooks. AI assistance is optional, and the public demo lets you explore the workflow before choosing a tool.

02Can I sign up for the product, and what does it cost?

Public account creation is not open on this website yet, and pricing has not been announced. You can try the guided demo and browse the template library without an account. Product updates are optional; subscribing is not a queue, invitation, or requirement to explore Moosewave.

03What can I try on the website today?

You can explore the guided demo with sample data, browse 1,405 email templates, and customize five starting designs in the browser. You do not need an account to look around. The public website is a product preview; it does not open a live sending account or send campaigns.

04How does agentic email marketing work in Moosewave?

It means an AI agent can help inside the same workspace your team uses. It can gather relevant customer context, prepare a campaign or journey, run checks, and pause for a person before an important action. You can also use every part of Moosewave without an agent.

05Can a Moosewave agent send without approval?

Your workspace decides the boundary. Routine preparation may continue automatically, while a large send or customer-data change can require review. If the audience or message changes, the earlier approval no longer applies.

06What can teams manage in Moosewave?

Teams can manage customer profiles and permission, audiences, campaigns, templates, journeys, forms, transactional email, SMS, commerce messages, delivery, analytics, integrations, and migrations.

07How does Moosewave check a campaign before sending?

Moosewave saves the exact version being reviewed, then checks the message, links, layout, sender setup, audience rules, and test-mailbox placement. The findings, fixes, approvals, and final send stay in one activity history.

08Can external AI tools work with Moosewave?

Moosewave is designed to let compatible assistants connect through MCP and use only the tools you select. The public website does not issue MCP credentials today; the MCP page shows the intended connection, permissions, and review flow.

Your next email starts with an idea

Bring a little ambition.
We’ll bring the workspace.

Take a look around the product, or make a template your own. No signup is needed to explore. No live emails are sent.