# Tracking corrected email template

> Explore this tracking corrected email template for retail and commerce. Preview its status, three key details, and next action.

Source: https://design.moosewave.com/templates/tracking-corrected-email-template/

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Transactional Orders & delivery

# Tracking corrected email template

A wrong tracking number issued and then fixed.
Illustrative example. Replace the fictional sender, dates, amounts, locations, and account details before use.
**Best for**
: A wrong tracking number issued and then fixed
**Structure**
: State or event context · Plain-language explanation · Three labelled facts
**Style**
: folio · bookish
**Industry fit**
: Retail & commerce
Responsive design preview

## See the message before you make it yours.

Compare the desktop and mobile compositions, or unfold the full design. The complete starting copy remains readable below.
Want to change the copy and style?

## Try one of the editable browser templates.

This page is a read-only reference. The five hands-on studios let you edit a local preview, compare desktop and mobile, and review every change before continuing.
Message anatomy

## A useful starting point, with the important parts named.

We sent you somebody else's tracking number. Your parcel has been moving normally the whole time under the number below.

### What you can change

- Brand name
- Subject line
- Preheader
- Eyebrow
- Headline
- Supporting copy
- Primary action label
- Primary action URL

### What to keep clear

- State or event context
- Plain-language explanation
- Three labelled facts
- Primary and secondary action
- Support or privacy footer
Complete starting copy

## Read it as text, not only as a picture.

**From**
: Manfield Tracking
**Subject**
: That tracking number was wrong
**Preheader**
: Here is the right one. Your parcel is fine.
Correction

### Wrong number, right parcel, no problem

We sent you somebody else's tracking number. Your parcel has been moving normally the whole time under the number below.

#### Old number

Not yours

#### Correct number

Below

#### Your parcel

On schedule
Moosewave MCP

## Give an agent the structure, the job, and a stopping point.

The brief asks for a new draft and stops before send.

**Read the complete brief**
Connected work

## Take the design beyond the canvas.

Keep exploring

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[003 Transactional Open preview ↗ Orders & delivery Depot collection ready A parcel available immediately for collection at a depot Retail & commerce](/templates/depot-collection-ready-email-template/)
[004 Transactional Open preview ↗ Orders & delivery Exchange dispatched A replacement size sent before the original comes back Retail & commerce](/templates/exchange-dispatched-email-template/)