# Surcharge removed email template

> Explore this surcharge removed email template for retail and commerce. Preview its status, three key details, and next action.

Source: https://design.moosewave.com/templates/surcharge-removed-email-template/

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Transactional Billing & payments

# Surcharge removed email template

A card surcharge dropped after a review of the fee structure.
Illustrative example. Replace the fictional sender, dates, amounts, locations, and account details before use.
**Best for**
: A card surcharge dropped after a review of the fee structure
**Structure**
: State or event context · Plain-language explanation · Three labelled facts
**Style**
: dispatch · modern serif
**Industry fit**
: Retail & commerce
Responsive design preview

## See the message before you make it yours.

Compare the desktop and mobile compositions, or unfold the full design. The complete starting copy remains readable below.
Want to change the copy and style?

## Try one of the editable browser templates.

This page is a read-only reference. The five hands-on studios let you edit a local preview, compare desktop and mobile, and review every change before continuing.
Message anatomy

## A useful starting point, with the important parts named.

The surcharge covered our processing cost, but splitting it out made prices harder to compare. It is now in the headline price instead.

### What you can change

- Brand name
- Subject line
- Preheader
- Eyebrow
- Headline
- Supporting copy
- Primary action label
- Primary action URL

### What to keep clear

- State or event context
- Plain-language explanation
- Three labelled facts
- Primary and secondary action
- Support or privacy footer
Complete starting copy

## Read it as text, not only as a picture.

**From**
: Blackawton Surcharge
**Subject**
: We have stopped charging extra for cards
**Preheader**
: The 1.5% surcharge ends today.
Fee removed

### No more one-and-a-half percent for paying by card

The surcharge covered our processing cost, but splitting it out made prices harder to compare. It is now in the headline price instead.

#### Surcharge

Removed today

#### Headline prices

Up by about 1%

#### Net effect

Slightly cheaper by card
Moosewave MCP

## Give an agent the structure, the job, and a stopping point.

The brief asks for a new draft and stops before send.

**Read the complete brief**
Connected work

## Take the design beyond the canvas.

Keep exploring

## Related transactional templates

[001 Transactional Open preview ↗ Billing & payments Billing grace period Subscription renewal failed while service remains available for seven days Retail & commerce](/templates/billing-grace-period-email-template/)
[002 Transactional Open preview ↗ Billing & payments Deposit receipt Residential tenancy deposit payment receipt and key collection details Retail & commerce · Home & utilities](/templates/deposit-receipt-email-template/)
[003 Transactional Open preview ↗ Billing & payments Dispute evidence needed A seller asked to supply proof of delivery for a disputed order Retail & commerce](/templates/dispute-evidence-needed-email-template/)
[004 Transactional Open preview ↗ Billing & payments Dispute resolved A payment dispute concluded in the customer's favour Retail & commerce](/templates/dispute-resolved-email-template/)