# Substitute offered email template

> Explore this substitute offered email template for food and hospitality. Preview its status, three key details, and next action.

Source: https://design.moosewave.com/templates/substitute-offered-email-template/

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Transactional Orders & delivery

# Substitute offered email template

An alternative product offered when the original is unavailable.
Illustrative example. Replace the fictional sender, dates, amounts, locations, and account details before use.
**Best for**
: An alternative product offered when the original is unavailable
**Structure**
: State or event context · Plain-language explanation · Three labelled facts
**Style**
: signal · humanist
**Industry fit**
: Food & hospitality
Responsive design preview

## See the message before you make it yours.

Compare the desktop and mobile compositions, or unfold the full design. The complete starting copy remains readable below.
Want to change the copy and style?

## Try one of the editable browser templates.

This page is a read-only reference. The five hands-on studios let you edit a local preview, compare desktop and mobile, and review every change before continuing.
Message anatomy

## A useful starting point, with the important parts named.

We picked this because it does the same job, not because it clears stock. If it is wrong, refusing costs you nothing.

### What you can change

- Brand name
- Subject line
- Preheader
- Eyebrow
- Headline
- Supporting copy
- Primary action label
- Primary action URL

### What to keep clear

- State or event context
- Plain-language explanation
- Three labelled facts
- Primary and secondary action
- Support or privacy footer
Complete starting copy

## Read it as text, not only as a picture.

**From**
: Thwing Substitutes
**Subject**
: A substitute we think works, and the price is lower
**Preheader**
: Say no and we simply refund the item.
Substitute offered

### Similar, cheaper, and entirely optional

We picked this because it does the same job, not because it clears stock. If it is wrong, refusing costs you nothing.

#### Original

£14.00, unavailable

#### Substitute

£11.50

#### You pay

The lower price
Moosewave MCP

## Give an agent the structure, the job, and a stopping point.

The brief asks for a new draft and stops before send.

**Read the complete brief**
Connected work

## Take the design beyond the canvas.

Keep exploring

## Related transactional templates

[001 Transactional Open preview ↗ Orders & delivery Chilled delivery scheduled A temperature-controlled delivery with unpacking guidance Food & hospitality](/templates/chilled-delivery-scheduled-email-template/)
[002 Transactional Open preview ↗ Orders & delivery Packaging return requested Reusable packaging collected on the next delivery Food & hospitality](/templates/packaging-return-requested-email-template/)
[003 Transactional Open preview ↗ Orders & delivery Substitution declined A customer refusing a substitute, with the refund confirmed Food & hospitality](/templates/substitution-declined-email-template/)
[004 Transactional Open preview ↗ Orders & delivery Allocation reduced A limited product shared out when demand exceeded supply Food & hospitality](/templates/allocation-reduced-email-template/)