# Service degraded email template

> Explore this service degraded email template for technology and software. Preview its status, three key details, and next action.

Source: https://design.moosewave.com/templates/service-degraded-email-template/

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Transactional Alerts & status

# Service degraded email template

A partial outage reported while it is still happening.
Illustrative example. Replace the fictional sender, dates, amounts, locations, and account details before use.
**Best for**
: A partial outage reported while it is still happening
**Structure**
: State or event context · Plain-language explanation · Three labelled facts
**Style**
: dispatch · mono
**Industry fit**
: Technology & software
Responsive design preview

## See the message before you make it yours.

Compare the desktop and mobile compositions, or unfold the full design. The complete starting copy remains readable below.
Want to change the copy and style?

## Try one of the editable browser templates.

This page is a read-only reference. The five hands-on studios let you edit a local preview, compare desktop and mobile, and review every change before continuing.
Message anatomy

## A useful starting point, with the important parts named.

Everything except search is unaffected. We are telling you during rather than afterwards because a slow page with no explanation feels broken.

### What you can change

- Brand name
- Subject line
- Preheader
- Eyebrow
- Headline
- Supporting copy
- Primary action label
- Primary action URL

### What to keep clear

- State or event context
- Plain-language explanation
- Three labelled facts
- Primary and secondary action
- Support or privacy footer
Complete starting copy

## Read it as text, not only as a picture.

**From**
: Ashcroft Status
**Subject**
: Search is slow. Everything else is fine
**Preheader**
: We know, we are on it, and here is what still works.
Degraded

### Search is taking about eight seconds instead of one

Everything except search is unaffected. We are telling you during rather than afterwards because a slow page with no explanation feels broken.

#### Affected

Search only

#### Started

14:20

#### Working normally

Everything else
Moosewave MCP

## Give an agent the structure, the job, and a stopping point.

The brief asks for a new draft and stops before send.

**Read the complete brief**
Connected work

## Take the design beyond the canvas.

Keep exploring

## Related transactional templates

[001 Transactional Open preview ↗ Alerts & status Region failover Traffic moved between regions with the user-visible effect stated Technology & software](/templates/region-failover-email-template/)
[002 Transactional Open preview ↗ Alerts & status Update ready Game update available with save-file and accessibility notes Technology & software · Health & accessibility](/templates/update-ready-email-template/)
[003 Transactional Open preview ↗ Alerts & status Anomaly detected Unusual activity flagged with the reasoning shown Technology & software](/templates/anomaly-detected-email-template/)
[004 Transactional Open preview ↗ Alerts & status Backup failed A failed backup reported the same morning with the real exposure Technology & software](/templates/backup-failed-email-template/)