# Product recall email template

> Explore this product recall email template for retail and commerce. Preview its status, three key details, and next action.

Source: https://design.moosewave.com/templates/product-recall-email-template/

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Transactional Alerts & status

# Product recall email template

A recall notice with the affected batch and a no-questions refund.
Illustrative example. Replace the fictional sender, dates, amounts, locations, and account details before use.
**Best for**
: A recall notice with the affected batch and a no-questions refund
**Structure**
: State or event context · Plain-language explanation · Three labelled facts
**Style**
: manual · industrial
**Industry fit**
: Retail & commerce
Responsive design preview

## See the message before you make it yours.

Compare the desktop and mobile compositions, or unfold the full design. The complete starting copy remains readable below.
Want to change the copy and style?

## Try one of the editable browser templates.

This page is a read-only reference. The five hands-on studios let you edit a local preview, compare desktop and mobile, and review every change before continuing.
Message anatomy

## A useful starting point, with the important parts named.

Returning a potentially unsafe item through the post moves the risk rather than removing it. Photograph the batch code and dispose of it locally.

### What you can change

- Brand name
- Subject line
- Preheader
- Eyebrow
- Headline
- Supporting copy
- Primary action label
- Primary action URL

### What to keep clear

- State or event context
- Plain-language explanation
- Three labelled facts
- Primary and secondary action
- Support or privacy footer
Complete starting copy

## Read it as text, not only as a picture.

**From**
: Naphill Alerts
**Subject**
: Stop using batch 4182
**Preheader**
: Refund without returning it. Please do not send it back.
Recall

### Stop using it, and do not post it back to us

Returning a potentially unsafe item through the post moves the risk rather than removing it. Photograph the batch code and dispose of it locally.

#### Batch

4182, printed on the base

#### Action

Stop using, dispose locally

#### Refund

Full, no return needed
Moosewave MCP

## Give an agent the structure, the job, and a stopping point.

The brief asks for a new draft and stops before send.

**Read the complete brief**
Connected work

## Take the design beyond the canvas.

Keep exploring

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[002 Transactional Open preview ↗ Alerts & status Counterfeit warning A warning about fake goods with a way to tell them apart Retail & commerce](/templates/counterfeit-warning-email-template/)
[003 Transactional Open preview ↗ Alerts & status Price display error A pricing mistake corrected with honesty about what is honoured Retail & commerce](/templates/price-display-error-email-template/)
[004 Transactional Open preview ↗ Alerts & status Product safety notice Optical accessory recall with stop-use and replacement instructions Retail & commerce](/templates/product-safety-notice-email-template/)