# Price display error email template

> Explore this price display error email template for retail and commerce. Preview its status, three key details, and next action.

Source: https://design.moosewave.com/templates/price-display-error-email-template/

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Transactional Alerts & status

# Price display error email template

A pricing mistake corrected with honesty about what is honoured.
Illustrative example. Replace the fictional sender, dates, amounts, locations, and account details before use.
**Best for**
: A pricing mistake corrected with honesty about what is honoured
**Structure**
: State or event context · Plain-language explanation · Three labelled facts
**Style**
: letter · newsprint
**Industry fit**
: Retail & commerce
Responsive design preview

## See the message before you make it yours.

Compare the desktop and mobile compositions, or unfold the full design. The complete starting copy remains readable below.
Want to change the copy and style?

## Try one of the editable browser templates.

This page is a read-only reference. The five hands-on studios let you edit a local preview, compare desktop and mobile, and review every change before continuing.
Message anatomy

## A useful starting point, with the important parts named.

Two hundred and eleven orders went through at four pounds. All of them will be fulfilled. The price on the site is now correct.

### What you can change

- Brand name
- Subject line
- Preheader
- Eyebrow
- Headline
- Supporting copy
- Primary action label
- Primary action URL

### What to keep clear

- State or event context
- Plain-language explanation
- Three labelled facts
- Primary and secondary action
- Support or privacy footer
Complete starting copy

## Read it as text, not only as a picture.

**From**
: Britwell Alerts
**Subject**
: That price was wrong, and we are honouring it
**Preheader**
: £4 instead of £40. Orders already placed stand.
Price error

### Our mistake, and every order placed at the wrong price stands

Two hundred and eleven orders went through at four pounds. All of them will be fulfilled. The price on the site is now correct.

#### Wrong price

£4.00

#### Correct price

£40.00

#### Orders honoured

All 211
Moosewave MCP

## Give an agent the structure, the job, and a stopping point.

The brief asks for a new draft and stops before send.

**Read the complete brief**
Connected work

## Take the design beyond the canvas.

Keep exploring

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[002 Transactional Open preview ↗ Alerts & status Product recall A recall notice with the affected batch and a no-questions refund Retail & commerce](/templates/product-recall-email-template/)
[003 Transactional Open preview ↗ Alerts & status Product safety notice Optical accessory recall with stop-use and replacement instructions Retail & commerce](/templates/product-safety-notice-email-template/)
[004 Transactional Open preview ↗ Alerts & status Sample issue Research sample cannot be processed because its label is incomplete Retail & commerce · Education & research](/templates/sample-issue-email-template/)