# Partial refund issued email template

> Explore this partial refund issued email template for retail and commerce. Preview its status, three key details, and next action.

Source: https://design.moosewave.com/templates/partial-refund-issued-email-template/

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Transactional Billing & payments

# Partial refund issued email template

Part of an order refunded when one item could not be supplied.
Illustrative example. Replace the fictional sender, dates, amounts, locations, and account details before use.
**Best for**
: Part of an order refunded when one item could not be supplied
**Structure**
: State or event context · Plain-language explanation · Three labelled facts
**Style**
: field guide · industrial
**Industry fit**
: Retail & commerce
Responsive design preview

## See the message before you make it yours.

Compare the desktop and mobile compositions, or unfold the full design. The complete starting copy remains readable below.
Want to change the copy and style?

## Try one of the editable browser templates.

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Message anatomy

## A useful starting point, with the important parts named.

We do not hold a whole order because of one shortage. The refund covers that item and its share of the delivery charge.

### What you can change

- Brand name
- Subject line
- Preheader
- Eyebrow
- Headline
- Supporting copy
- Primary action label
- Primary action URL

### What to keep clear

- State or event context
- Plain-language explanation
- Three labelled facts
- Primary and secondary action
- Support or privacy footer
Complete starting copy

## Read it as text, not only as a picture.

**From**
: Kirkoswald Refunds
**Subject**
: Refunding the item we could not supply
**Preheader**
: The rest of your order shipped this morning.
Partial refund

### One item refunded, the other three are on their way

We do not hold a whole order because of one shortage. The refund covers that item and its share of the delivery charge.

#### Refunded

£18.40

#### Includes

Share of delivery

#### Rest of order

Shipped today
Moosewave MCP

## Give an agent the structure, the job, and a stopping point.

The brief asks for a new draft and stops before send.

**Read the complete brief**
Connected work

## Take the design beyond the canvas.

Keep exploring

## Related transactional templates

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[002 Transactional Open preview ↗ Billing & payments Proforma invoice A request for payment before work begins on a first order Retail & commerce](/templates/proforma-invoice-email-template/)
[003 Transactional Open preview ↗ Billing & payments Billing grace period Subscription renewal failed while service remains available for seven days Retail & commerce](/templates/billing-grace-period-email-template/)
[004 Transactional Open preview ↗ Billing & payments Deposit receipt Residential tenancy deposit payment receipt and key collection details Retail & commerce · Home & utilities](/templates/deposit-receipt-email-template/)