# Oversize surcharge explained email template

> Explore this oversize surcharge explained email template for retail and commerce. Preview its status, three key details, and next action.

Source: https://design.moosewave.com/templates/oversize-surcharge-explained-email-template/

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Transactional Orders & delivery

# Oversize surcharge explained email template

An extra charge for a parcel beyond standard dimensions.
Illustrative example. Replace the fictional sender, dates, amounts, locations, and account details before use.
**Best for**
: An extra charge for a parcel beyond standard dimensions
**Structure**
: State or event context · Plain-language explanation · Three labelled facts
**Style**
: folio · mono
**Industry fit**
: Retail & commerce
Responsive design preview

## See the message before you make it yours.

Compare the desktop and mobile compositions, or unfold the full design. The complete starting copy remains readable below.
Want to change the copy and style?

## Try one of the editable browser templates.

This page is a read-only reference. The five hands-on studios let you edit a local preview, compare desktop and mobile, and review every change before continuing.
Message anatomy

## A useful starting point, with the important parts named.

Couriers price by the largest dimension as well as weight. Nine centimetres moves this into a bracket that costs us eight pounds more.

### What you can change

- Brand name
- Subject line
- Preheader
- Eyebrow
- Headline
- Supporting copy
- Primary action label
- Primary action URL

### What to keep clear

- State or event context
- Plain-language explanation
- Three labelled facts
- Primary and secondary action
- Support or privacy footer
Complete starting copy

## Read it as text, not only as a picture.

**From**
: Pickhill Oversize
**Subject**
: Why this one costs £8 more to send
**Preheader**
: It is nine centimetres too long for the standard rate.
Oversize

### Nine centimetres past the standard limit

Couriers price by the largest dimension as well as weight. Nine centimetres moves this into a bracket that costs us eight pounds more.

#### Longest side

129 cm

#### Standard limit

120 cm

#### Surcharge

£8.00
Moosewave MCP

## Give an agent the structure, the job, and a stopping point.

The brief asks for a new draft and stops before send.

**Read the complete brief**
Connected work

## Take the design beyond the canvas.

Keep exploring

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[002 Transactional Open preview ↗ Orders & delivery Delivery upgraded free A faster service applied at no cost after a picking delay Retail & commerce](/templates/delivery-upgraded-free-email-template/)
[003 Transactional Open preview ↗ Orders & delivery Depot collection ready A parcel available immediately for collection at a depot Retail & commerce](/templates/depot-collection-ready-email-template/)
[004 Transactional Open preview ↗ Orders & delivery Exchange dispatched A replacement size sent before the original comes back Retail & commerce](/templates/exchange-dispatched-email-template/)